Refund Policy

Last Updated: 26th September, 2025

1. Return Policy

• Returns accepted within 07 days of delivery
• Product must be unused, in original packaging with all tags and accessories
• Return shipping cost borne by customer
• Original shipping charges non-refundable

2. Refund Eligibility

Refunds issued ONLY for:

• Defective/damaged products received
• Wrong items delivered
• Significant product description mismatch

3. Non-Refundable Items:

• Opened software/electronic items with broken seal
• Downloadable digital products
• Products without original packaging and accessories
• Gift cards and vouchers
• Personal care items
• Items damaged due to customer misuse

4. Refund Process

• Contact us at sumityashita@gmail.com within 07 days of delivery
• Provide order details, photos/videos of issue
• After approval, return product at your cost
• Refunds processed within 7-10 business days after product inspection and approval
• Refunds issued to original payment method only

5. Partial Refunds

We reserve the right to issue partial refunds for used/opened items or items with missing accessories.

6. Warranty Claims

Electronics may have manufacturer warranty; separate terms apply.